DR. KRISTINE Y. OPULENCIA2025-08-262025-08-26https://dspace.academy.edu.ly/handle/123456789/1730experiences through mobile banking, digital payments, and personalized services significantly boosts satisfaction and trust. Lastly, it indicates that continuous improvement through benchmarking, digital adoption rates, and customer feedback is crucial for maintaining competitiveness and refining services. The researcher recommends that financial institutions should prioritize customer-centric initiatives, risk-management practices, and continuous innovation in their product offerings to maintain a competitive edge and ensure long-term success.The financial services industry in Metro Manila is undergoing a significant transformation, driven by the rapid proliferation of financial technology (Fintech) solutions. With that, the study explores the transformative potential of integrating financial technology (FinTech) within the financial institutions of Metro Manila.(FINTECH) INTEGRATION FRAMEWORK