جامعة ماليزيا2024-12-092024-12-09https://dspace.academy.edu.ly/handle/123456789/702customer satisfaction and community. The study also showed through the linear regression analysis that there is a positive statistical significance between all the variables of the TQM which the researcher has adopted in this study and the organization of project management practice the TQM in that organization. The study also recommended that there is a necessity in the increase of the interest of the ministry and pay more attention to application of the TQM in the Libyan Ministry of Housing and Utilities. Pay more attention to the culture of awareness in the concept of the TQM and give the employees a chance to take part in the process of decision making and provide the potentialities to the operation of change in order to provide the best service to the customerABSTRACT This study aims to investigate the impact of the application of the principles of the total quality management TQM on its practice in the managing of the projects of the ministry of Housing and Utilities in Libya. The researcher seeks to achieve the objectives of the study through constituting a questionnaire form in order to make a practical study to apply the variables of the study in order to test the hypothesis. The study community consists of all engineers and supervisors in the projects of the Libyan Ministry of Housing and Utilities. Random and stratified sample approach is used to select the sample of this study. 350 participants contributed in this study as a targeted sample. Spss program version (20) is used to analyze the data collected. The returned forms are 316 forms only out of the 350 forms that is the ratio is 90.2% and lost 9.8 % from the distributed forms. This shows an excellent ratio in terms of the statistical analysis. The study concluded that there is an interest from the project management in the ministry of Housing and Utilities to apply the Total quality management (TQM) in the different positive degrees of application. The highest level of the application the principle of TQM is the variable of the focus on the customer while the variable of awareness and culture in the concept of TQM is the lowest principle in terms of application. Furthermore this study finds that this organization has a great aware on the obstacles of the application of the TQM. These obstacles stand against of continues improvement.to the operation of change in order to provide the best service