مشروع البحث:
THE RELATIONSHIP BETWEEN SERVICE QUALITY AND PERCEIVED CLIMATE AND ORGANIZATIONAL CITIZENSHIP BEHAVIOR IN LIBYAN UNIVERSITIES

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المساهمين
الممولين
رقم التعريف
1258
الباحث
صلاح موسى محمد مادي
المشرفين
منشورات
وحدات تنظيمية
الوصف
This underscores the importance for universities to maintain an engaging and supporting environment wherein students are encouraged to positively behave and rate satisfaction with the services. This study adds to the literature by emphasizing an organizational perspective from the viewpoint of students in the sphere of higher education, especially within a developing-country context. The limitations are a cross-sectional design, reliance on self-reports, and data collected from just one geographical region only. Future works should incorporate a longitudinal design, with further explorations into other mediators such as motivation or institutional reputation.
الكلمات الدالة
SERVICE QUALITY AND PERCEIVED CLIMATE